360 have been fully licensed and regulated by the Labuan Financial Services Authority (Labuan FSA) since 2001.
Labuan FSA was established on 15 February 1996 under the Labuan Financial Services Authority Act 1996. Labuan FSA is the statutory body responsible for the development and administration of the Labuan International Business and Financial Centre (Labuan IBFC).
The objectives of Labuan FSA include the following:
To promote and develop Labuan as an international centre for business and financial services;
To develop national objectives, policies and priorities for the orderly development and administration of international business and financial services in Labuan; and
To act as the central regulatory, supervisory and enforcement authority of the international business and financial services industry in Labuan.
Labuan FSA’s key role is to license and regulate licensed entities operating within Labuan IBFC and to ensure all such entities remain in compliance with the internal and international best standards adopted by the jurisdiction. Labuan FSA also develops policies for the orderly conduct of business and financial services in Labuan IBFC.
We always endeavour to offer the best possible service but we recognise that sometimes clients might feel disappointed. We therefore have a client services team who will try to resolve any issues as quickly as possible. They will do it in as fair a way as possible, indeed our regulators, the Labuan FSA, require certain procedures are adhered to, but we also recognise that complaints can be good for our business and we can learn from them.
In the first instance please email our Client Services Manager at email@example.com or write to:
Client Services Manager
Three Sixty Financial Inc.
S-11-3A, Kiara 163, Menara YNH,
Jalan Kiara, Mont Kiara,
50480 Kuala Lumpur,
We will provide full details of how we will respond to your complaint but if you are not satisfied with our response you have the right to refer the complaint to the Labuan FSA.